Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2024
Personal Information:
- • Name, email address, and phone number
- • Health information relevant to spa treatments
- • Appointment preferences and service history
- • Payment information (processed securely by third parties)
Automatically Collected Information:
- • Website usage data and analytics
- • IP address and browser information
- • Cookies and similar tracking technologies
Service Delivery:
- • Schedule and manage your appointments
- • Provide personalized spa treatments
- • Send appointment confirmations and reminders
- • Process payments and maintain service records
Communication:
- • Respond to your inquiries and requests
- • Send promotional offers (with your consent)
- • Provide important service updates
Business Operations:
- • Improve our services and website
- • Analyze usage patterns and preferences
- • Comply with legal and regulatory requirements
Limited Sharing:
We may share information only in these circumstances:
- • With your explicit consent
- • To comply with legal obligations
- • With trusted service providers (payment processors, appointment systems)
- • In case of business transfer or merger
Security Measures:
- • Encrypted data transmission and storage
- • Secure payment processing
- • Limited access to personal information
- • Regular security audits and updates
You have the right to:
- • Access your personal information
- • Correct inaccurate information
- • Request deletion of your data
- • Opt-out of marketing communications
- • Request data portability
Health Information:
Health information shared for treatment purposes is kept strictly confidential and is only used to provide safe, effective spa services. This information is never shared without your explicit consent.
We use cookies for:
- • Essential website functionality
- • Remembering your preferences
- • Analytics and website improvement
- • Security and fraud prevention
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
We retain your personal information only as long as necessary to provide services and comply with legal obligations:
- • Active client records: Maintained while you use our services
- • Health information: Retained for 7 years as required by law
- • Marketing data: Until you opt-out or request deletion
- • Website analytics: Anonymized after 26 months
Questions About Your Privacy?
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
We will respond to your privacy requests within 30 days.