Policies & Guidelines
Please review our policies to ensure a smooth and enjoyable spa experience for everyone.
Health & Safety Guidelines
Please inform us of any health conditions, allergies, injuries, or medications before your treatment.
Health Disclosure Required:
- • Pregnancy (any stage)
- • Recent surgeries or injuries
- • Skin conditions or allergies
- • Heart conditions or blood pressure issues
- • Any medications that may affect treatment
Contraindications:
Certain conditions may prevent or modify treatment. We may need to:
- • Modify treatment techniques
- • Recommend alternative services
- • Require medical clearance
- • Reschedule your appointment
Hygiene Standards:
- • Fresh linens for every client
- • Medical-grade sanitation protocols
- • Regular equipment cleaning and maintenance
- • Therapist hygiene and health monitoring
Age & Minors Policy
Age Requirements:
- • Clients under 16 must be accompanied by a parent or guardian
- • Clients 16-17 require written parental consent
- • Parent/guardian must remain on premises during treatment
- • Some treatments may have higher age restrictions
Appropriate Services for Minors:
- • Gentle Swedish massage
- • Foot reflexology
- • Basic facials (age 14+)
- • Consultation required for all minor treatments
General Spa Etiquette
During Your Visit:
- • Please silence mobile devices
- • Speak quietly to maintain peaceful atmosphere
- • Communicate preferences and comfort level to your therapist
- • Jewelry removal recommended for optimal treatment
What to Wear:
- • Comfortable, loose-fitting clothing
- • Disposable undergarments provided if needed
- • You will be properly draped during all treatments
- • Robes and slippers available
Privacy & Respect:
- • Professional boundaries maintained at all times
- • Inappropriate behavior will result in immediate termination of service
- • Your comfort and dignity are our top priorities
- • All client information kept strictly confidential
Questions About Our Policies?
We're happy to clarify any of our policies or discuss specific concerns.
